Refund policy

Return Policy – Glow and Chic

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Return Conditions

To be eligible for a return:

The item must be in the same condition that you received it
Unworn and unused
With tags
In its original packaging
Accompanied by a receipt or proof of purchase

How to Start a Return

To initiate a return, please contact us at:
📧 glowandchicarts@gmail.com

If your return is accepted, we will provide:

A return shipping label
Instructions on how and where to send your package

⚠️ Items sent back without first requesting a return will not be accepted.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right.

Non-Returnable Items

Certain types of items cannot be returned, including:

Perishable goods (such as food, flowers, or plants)
Custom or personalized items
Personal care products (such as beauty products)
Hazardous materials, flammable liquids, or gases

❌ Sale items and gift cards are non-refundable.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, place a new order separately.

European Union 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification.

The item must be: